Protection of personal data according to the RGPD

RALLO HERMANOS SAU, in application of the regulations in force regarding the protection of personal data, informs that the personal data collected through the forms of the Website:, are included in the user-specific automated files of the services of RALLO HERMANOS SAU.

The collection and automated processing of personal data is intended to maintain the commercial relationship and the performance of information tasks, training, advice and other activities of RALLO HERMANOS S.A.U. These data will only be transferred to those entities that are necessary with the sole purpose of fulfilling the purpose set forth above.

RALLO HERMANOS S.A.U. takes the necessary measures to ensure the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free circulation thereof.

The user may at any time exercise the rights of access, opposition, rectification, cancellation, limitation and portability recognized in the aforementioned Regulation (EU). The exercise of these rights can be done by the user through email to: or at the address: C / Uruguay, 40 Pol Ind Sur 13, C.P. 12200 – Onda (Castellón).

The user states that all data provided by him are true and correct, and agrees to keep them updated, communicating the changes to RALLO HERMANOS S.A.U.


Purpose of the processing of personal data:

With what purpose will we treat your personal data?

In RALLO HERMANOS SAU, we will treat your personal data collected through the Website:, with the following purposes:

We remind you that you can oppose the sending of commercial communications by any means and at any time, by sending an email to the above address. The fields of these registries are of obligatory completion, being impossible to realize the expressed purposes if these data are not provided.


How long are the personal data collected retained?

The personal data provided will be kept as long as the commercial relationship is maintained or you do not request its deletion and during the period for which legal liabilities may arise for the services rendered.



The treatment of your data is done with the following legal bases that legitimize it:

In case you do not provide us with your information or you do it in an erroneous or incomplete way, we will not be able to meet your request, since it is impossible to provide you with the information requested or to carry out the contracting of the services.



The data will not be communicated to any third party other than RALLO HERMANOS S.A.U., except legal obligation. As treatment managers, we have hired the following service providers, having committed to compliance with the regulatory provisions, applicable in terms of data protection, at the time of hiring:


Data collected by users of the services

In cases where the user includes files with personal data on the shared hosting servers, RALLO HERMANOS S.A.U. is not responsible for the breach by the user of the RGPD.


Data retention in accordance with the LSSI

RALLO HERMANOS SAU informs that, as a provider of data hosting services and by virtue of the provisions of Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce (LSSI), it retains a maximum period of 12 months the information essential to identify the origin of the data hosted and the moment in which the provision of the service began. The retention of these data does not affect the secrecy of communications and may only be used in the context of a criminal investigation or for the safeguarding of public safety, placing itself at the disposal of judges and / or courts or the Ministry that so requires.

The communication of data to the Forces and Bodies of the State will be done in virtue of the provisions of the regulations on the protection of personal data.


Intellectual property rights

RALLO HERMANOS S.A.U. is the owner of all the copyright, intellectual property, industrial, “know how” and how many other rights are related to the contents of the website and the services offered therein, as well as of the programs necessary for its implementation and related information.

The reproduction, publication and / or non-strictly private use of the contents, total or partial, of the website without the prior written consent is not allowed.


Intellectual property of the software.

The user must respect the third party programs placed at his disposal by RALLO HERMANOS S.A.U., even if they are free and / or publicly available. RALLO HERMANOS S.A.U. It has the necessary exploitation and intellectual property rights of the software.

The user does not acquire any right or license for the service contracted, on the software necessary for the provision of the service, nor on the technical information to monitor the service, except for the rights and licenses necessary for the fulfillment of the services contracted and only during the duration of them.

For any action that exceeds the fulfillment of the contract, the user will need written authorization from RALLO HERMANOS SAU, being forbidden to access, modify, view the configuration, structure and files of the servers owned by RALLO HERMANOS SAU, assuming the responsibility civil and criminal law arising from any incident that could occur in the servers and security systems as a consequence direct from a negligent or malicious act on your part.


Intellectual property of hosted content

The use contrary to the legislation on intellectual property of the services provided by RALLO HERMANOS S.A.U. and, in particular:

The user is responsible with respect to the laws and regulations in force and the rules that have to do with the operation of the online service, electronic commerce, copyright, maintenance of public order, as well as universal principles of Internet use.

The user will indemnify RALLO HERMANOS S.A.U. for the expenses that generate to the imputation of RALLO HERMANOS S.A.U. in any case whose responsibility was attributable to the user, including legal defense fees and expenses, even in the case of a non-final judicial decision.


Protection of hosted information

RALLO HERMANOS S.A.U. makes backup copies of the content hosted on its servers, however, is not responsible for the loss or accidental deletion of data by users. Similarly, it does not guarantee the total replacement of data deleted by users, since the aforementioned data could have been deleted and / or modified during the period of time since the last backup.

The services offered, except the specific backup services, do not include the replacement of the contents preserved in the backup copies made by RALLO HERMANOS S.A.U., when this loss is attributable to the user; in this case, a rate will be determined according to the complexity and volume of the recovery, always upon user acceptance.

The replacement of deleted data is only included in the price of the service when the loss of content is due to causes attributable to RALLO HERMANOS S.A.U.


Commercial communications

In application of the LSSI. RALLO HERMANOS S.A.U. will not send advertising or promotional communications by electronic mail or any other equivalent means of electronic communication that previously had not been requested or expressly authorized by the recipients of the same.

In the case of users with whom there is a prior contractual relationship, RALLO HERMANOS S.A.U. Yes, you are authorized to send commercial communications regarding products or services of RALLO HERMANOS S.A.U. that are similar to those that were initially the object of contracting with the client.

In any case, the user, after proving his identity, may request that no more commercial information be sent to him through the Customer Service channels.

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